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For freelancers, studios and small teams in the UK and the US

AI automation for small businesses.

Hands-on guides to n8n, Make, Zapier and AI APIs, written by a DevOps engineer in Liverpool. Real setups, clear trade-offs, and no invented benchmarks.

Occasional notes on AI automation for small teams. No drip course. Unsubscribe any time.

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A small-business workflowFormWebsite enquiryAIClassify and draftCRMContact, source, ownerDraftA person still sends itAutomate the hand-off. Keep the judgement.n8n · Make · Zapier · AI APIs

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Automation TutorialsAuto-reply to Shopify customer emails with AI using MakeA Make scenario that watches a Shopify support inbox, looks up the order, and drafts an OpenAI reply for a person to send.7 min readComparisonsMake credits explained: what a scenario really costs in 2026Make.com credits pricing in practice: what a scenario spends, two hypothetical monthly sums, and when Zapier or n8n fits the bill better.8 min readAutomation Tutorialsn8n AI Agent tutorial: your first agent with tools and memoryA step-by-step n8n AI Agent with a chat trigger, a chat model, Simple Memory and read-only tools, plus the errors and limits to set first.7 min readTemplatesHow to automate invoicing and payment reminders for freelancersA practical template for freelance invoices and polite payment reminders, including the UK details to check and where a human should take over.6 min readReviewsBest AI chatbot builders for small business websitesHow to choose a website chatbot builder for a small business, when not to add one, and which products match different jobs.6 min readAI ToolsBest AI tools for freelancersA practical stack for freelancers: writing, research, meetings, design, bookkeeping and the glue between them, without a trolley of subscriptions.6 min readAI Tools10 business tasks you can automate with AI this weekTen small-business chores worth automating this week, with the human check each one still needs and the tools that can carry them.5 min readAutomation TutorialsHow to automate lead capture from website forms to a CRM with AIA practical pipeline from a website form to a CRM: consent, spam, classification, a draft reply, and a person who still owns the lead.6 min readReviewsBest AI customer support tools for small businessesHow a small team should choose AI help for support: shared inboxes, drafts, handoff, and the tools worth a trial.6 min read

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Need it built, not just explained?

Sandun helps small teams design and hand over automations in n8n, Make, Zapier and AI APIs. You keep the accounts, the workflow and the notes.

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